Mission statement
To provide pure, genuine, and quality services to our Mitten's Pets family and the beloved pets of the Mitten State.
Mitten's Pets Tenets
W: welcoming environment- we provide a clean and secure environment with welcoming faces!
A: attention to the details- we love knowing that we provided the excellent service you asked for! We ensure this by doing multiple checks of our cats and
then have you check your kitty for satisfaction!
G: genuine service- we will always be honest and sincere for your understanding and the comfort of each guest
T: team oriented focus- we believe that a strong and well cared for team is just as important as our guests. We put empahsis on the wellfare of our team and appropriate training.
O: optimize- to ensure the safety and satisfaction of our guests and team, we schedule our appointments in a way that best fits the comforts and needs of
our feline guests as well as our team.
P: purposeful- every action, decision, and policy we have in place is purposeful. Our reasons behind any of these factors allign with our values and mission statement.
U: unforgettable service- we make every effort to ensure you had a great visit with us! We regularly follow up with you and recognize the little details of
simply opening the door for you count towards being unforgettable!
R: reputation matters- Everything we do is for the wellfare of our cats. We understand not everyone will agree with choices we may have to make, but know that regardless of a negative opinion we take great measure to ensure our decisions are made to enforce and uphold our values and thus a great repuation!
A: attention to the details- we love knowing that we provided the excellent service you asked for! We ensure this by doing multiple checks of our cats and
then have you check your kitty for satisfaction!
G: genuine service- we will always be honest and sincere for your understanding and the comfort of each guest
T: team oriented focus- we believe that a strong and well cared for team is just as important as our guests. We put empahsis on the wellfare of our team and appropriate training.
O: optimize- to ensure the safety and satisfaction of our guests and team, we schedule our appointments in a way that best fits the comforts and needs of
our feline guests as well as our team.
P: purposeful- every action, decision, and policy we have in place is purposeful. Our reasons behind any of these factors allign with our values and mission statement.
U: unforgettable service- we make every effort to ensure you had a great visit with us! We regularly follow up with you and recognize the little details of
simply opening the door for you count towards being unforgettable!
R: reputation matters- Everything we do is for the wellfare of our cats. We understand not everyone will agree with choices we may have to make, but know that regardless of a negative opinion we take great measure to ensure our decisions are made to enforce and uphold our values and thus a great repuation!
Mitten’s Pets
Mitten’s Pets is a Michigan based pet business. We believe in bringing the best of the pet industry to the residents of our state.
We are comfort based. Safety based. Solutions based. Our formula for promoting healthy skin and coat goes beyond that of a typical grooming salon. We do this because we know our cat households deserve more then the long maintained, but out of date, ways of grooming. We bring the skills of our trade and merge with the science of skin and coat care to offer your pet more.
Our grooming method helps restore coat luster, repair damaged skin and coat. Routine grooming helps manage allergy riddled skin, mange, and more!
We offer various grooming options to promote comfort and peace of mind for our cats and their families.
We are comfort based. Safety based. Solutions based. Our formula for promoting healthy skin and coat goes beyond that of a typical grooming salon. We do this because we know our cat households deserve more then the long maintained, but out of date, ways of grooming. We bring the skills of our trade and merge with the science of skin and coat care to offer your pet more.
Our grooming method helps restore coat luster, repair damaged skin and coat. Routine grooming helps manage allergy riddled skin, mange, and more!
We offer various grooming options to promote comfort and peace of mind for our cats and their families.
Hannah-Owner, Stylist, Pet First Aid Instructor
Owner, Hannah, has 10 years of pet service experience.
In 2016 she traveled to Greenville, South Carolina where she obtained her certification as a cat groomer by the National Cat Groomer’s Institute of America. She is also a certified dog groomer. She received her training in 2018 at the Canine School of Cosmetology located in Lansing, Michigan. As you can tell, dear reader, she maintained her focus on the care of her feline clients. Previous to her above accomplishments, she owned and operated a pet sitting business in Ann Arbor, Michigan. She combined her love and care of pets along with service to her countrymen, by serving in the United States Military: Michigan National Guard. She values God, pets, and country. |
Ashley-
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Leea- Cat Stylist
Meet Leea! Leea moved to the metro Detroit area about three years ago from Holland, Michigan and has been loving it since! Her grooming experience has spanned over five years now mainly with her canine friends, but she has always loved kitties and other animals as well. Leea takes pride in taking care of her clients as if they’re her own and showing them the love and care they deserve:
Leea's main interests and hobbies revolve around her pets and the music scene! She has a cat, dogs, and a beloved axolotl. Additionaly, Leea loves to travel to shows with her partner and support his music career and dreams. In any spare time, she loves to craft and make art as well, usually of animals! |
Kayla- Administrative Assistant
Meet Kayla, our cheerful front desk administrator! She strives to create a welcoming atmosphere, making pick-ups and drop-offs for pet parents and their babies a delightful experience! Kayla also enjoys taking pictures of the boarding kitties and sending kitty cards to owners. Her passion for animas has been a lifelong journey, beginning with her first family Labrador, Luke. When she was around the age of sixteen she adopted Oliver and Bella, her feline companions who adore wand toys!
Kayla has always been her families pet sitter, and she spent the past 3 years working as a veterinary assistant after earning her certification from Ross Medical Educational Center. Kayla has used that past experience and is now more confidently skilled in providing compassionate feline care and spreading joy wherever she goes! On Sundays, she can be found volunteering at church, teaching the 1st grade kiddos, dancing with them and making them smile. Kayla is excited to continue her journey at Mittens Pets and pursue her grooming apprenticeship in the future! |
Brooke-
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Natalie-
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Tanya-
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Marilyn Monroe- Part Time greeter
Marilyn Monroe received her name for her fabulous beauty mark. It's not hard to miss! Isn't she striking? Marilyn loves to sit on your lap, cuddle, sit on your head, run on the computer keys, attack your buttons and zipper and sometimes be the greeter. She can often be found in her basket bed next to the reception desk or in her fabulous kitty greenhouse. She is full of funny quirks, fiestiness, and when she's tuckered out, has such a sweet and loving personality. She is most definitely a valued member of the team. She can't wait to meet you!
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